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Category: Efficient business processes

The Key Processes that Will Need a Three-Level of Review

Pamela Ayuso February 4, 2019

Before any critical document goes out both internally and externally at our firm, it must be reviewed by three sets of eyes. We have found that having different team members looking at the final product ensures that any errors are found. What one person doesn’t see, the next person probably will.

Three levels of review might sound like a lot, but all that it means is that the first person generates the document, the second performs a detailed review, and the third does a final overall check to ensure that everything makes sense. Having three separate points of view on critical documents guarantees that they will get different perspectives and be more accurate.

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An Evolving Portfolio Invoicing Process

Pamela Ayuso October 22, 2018

If you manage properties, like we do at Celaque, you probably know how difficult it is to develop and send monthly invoices to customers. As a portfolio manager, we are responsible for billing rent and other fees to apartments or office space. The invoices have many moving parts, depending on the property; ours include monthly rent, late fees, and condominium fees, and each of these items can vary and depend on different factors. This is the story of how we are evolving from manual to automatic billing.

At one point, we were managing a facility’s accounting, sending out about 300 invoices on a monthly basis to the owners and lessees of the building complex. Initially, compiling and distributing the invoices took about two weeks per month. Although we were using Cloud accounting software at the time (Zoho Books) to send out the invoices and manage payments, the invoices were still being manually uploaded one by one.

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