Category: Cross-team communication

How to Implement New Tools and Achieve the Best Results

Implementing new ideas is not always easy. Sometimes we arrive with the best intentions at a new company and want to introduce many innovations, but we may come face-to-face with entrenched patterns within an organization. Even in organizations that we have led for some time, we might find resistance when we try to institute new practices.

Whether you wish to implement a company intranet, a new business process management system, or the use of objectives and key results in your company, you may face friction. This occurrence is normal, especially if it is not a solution to an existing problem but rather improvement. Having to learn a new tool or information system takes additional time on top of daily procedures.

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The Benefits of Company-Wide Meetings You Need to Know

I discovered the concept of company-wide meetings in Eric Schmidt and Jonathan Rosenberg’s insightful book How Google Works (read Valuable Ideas from Google for Growth and Innovation: Part 1 and Valuable Ideas from Google for Growth and Innovation: Part 2). According to the authors, the CEOs at Google held weekly Question and Answer sessions to discuss company policy and direction. The goal of the meetings was to also foster communication and transparency across the company. The idea sounded intriguing, and I decided to give it a try to see how the model could fit at our firm.

I was not 100% sure about how it would work for us, so I implemented a similar idea during our company’s holiday event. A representative of each of the core teams got up to speak about their greatest achievements during the year; as people shared their experiences with one another, I could see invisible communication barriers breaking down. It turned out to be much more powerful than I had originally imagined.

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