An Evolving Portfolio Invoicing Process
If you manage properties, like we do at Celaque, you probably know how difficult it is to develop and send monthly invoices to customers. As a portfolio manager, we are responsible for billing rent and other fees to apartments or office space. The invoices have many moving parts, depending on the property; ours include monthly rent, late fees, and condominium fees, and each of these items can vary and depend on different factors. This is the story of how we are evolving from manual to automatic billing.
At one point, we were managing a facility’s accounting, sending out about 300 invoices on a monthly basis to the owners and lessees of the building complex. Initially, compiling and distributing the invoices took about two weeks per month. Although we were using Cloud accounting software at the time (Zoho Books) to send out the invoices and manage payments, the invoices were still being manually uploaded one by one.