Often new ideas come unexpectedly, and they are frequently precious. When you create a new workflow or have a new idea about how to do what you or your teams do daily, the concept is often not enough. For the idea to persist, it must be institutionalized in some way; otherwise it may never be implemented. Then, even if the idea is ultimately implemented, it may disappear after some time.
At Celaque, we are encountering this problem now, as we are in the middle of systematizing how we manage the buildings we develop. Although it is not our first time managing buildings and we already have some systems in place, we are always upgrading how we do it. As a team, we come up with lots of new ideas for innovation. From keeping a book so that the maintenance staff can report anything that happened during their shift to adding bulletin boards so that residents who do not use our software platform can find out about our events and important information, we have been adding many new practices.