Even with processes up and running in your business, you will still sometimes run into problems. Perhaps a newsletter did not go out on the date it was supposed to, or a report has missing information. It is impossible to foresee and document every single possibility in your processes.
So, what do you do when you find a gap in the way something needs to be done? You have one of two choices: you can temporarily patch it up, or you can prevent the problem from ever happening again. It pays to take the time to figure out what happened and solve the issue for the future.Read More